The pandemic strongly accelerated the need to adopt cashless payment methods and at the same time it appeared essential to support small businesses by supplying them flexible solutions to respond promptly to consumer requests without, however, making substantial investments.
myPOS has understood the needs of micro enterprises and SMEs and has declined these needs, enriching its portfolio of solutions in the field of payments, with myPOS Glass.
To understand the myPOS world, its values and learn more about myPOS Glass who better than CEO of myPOS Italy, Massimo Terreni, was able to answer the questions posed on behalf of QuiFinanza by Donatella Maisto.
Spend is myPOS?
myPOS is one of the most innovative European fintechs in the field of payments, with over 130,000 customers throughout the European Economic Area and Switzerland.
For its innovations in the payment industry, myPOS has won numerous awards such as: “Best POS Innovation” at the Merchant Payment Ecosystem in 2019; “Best B2B Payment Company” at the Breakthrough Awards program in 2020; Best SME Omnichannel Payments Platform by SME News UK Enterprise Awards in 2020.
How is myPOS positioned on the Italian territory?
myPOS in Italy represents the most suitable solution for micro, small and medium-sized merchants who need an advanced tool to manage payments, as well as all the activities that are increasingly necessary for an efficient management of their business.
What are the projects and solutions proposed by myPOS that you can recommend to ensure continuityà of business, but above all a quality experienceto and uniqueness?
One of our most innovative solutions is undoubtedly myPOS Glass, a POS software, which can turn any Android phone that supports a Near Field Communication (NFC) reader into a POS terminal. It is based on Visa’s Tap-To-Phone technology and is perfect for anyone working on the go, as it eliminates the need to install hardware.
But the myPOS platform not only offers the possibility to accept card payments through our practical and advanced POS, but represents a set of utilities aimed at the complete management of a sales point.
Accepted payments are immediately credited and made available in a settlement account that can always be reached both via the web and via the app and thanks to an iban it allows you to make transfers, internal payments, automate payments with suppliers, but also manage billing or simply top up. your own or a customer’s phone. We also equip our customers with a Visa card with which they can use their collections received by card at no additional cost.
Through our platform, our customers can open their own online shop complete with payment system in a few steps or create connections of our services with existing websites.
Finally, the updated reporting in real time and the notification system make our work transparent and monitoring very simple. With myPOS you always know what happens to your receipts and payments.
What are the values of the company, which it represents in Italy, which più are they in line with his way of being and that he always tries to bring out within the Italian unit, in the various moments of interconnection with the Board, but above all in all the manifestations of contact with potential customers?
The values that distinguish myPOS in Europe are linked to transparency, to the usability of the systems, to trying to satisfy the needs of our customers and to guide them even in the most delicate processes.
We who work in myPOS feel part of a large family unit and the intent that we try to pursue every day is to reassure our customers that we are there and are available to listen and try to solve problems without holding back.
A key word in this period I believe is “SAFETY”. The needto be safe and to feel safe it is one of the essential needs of man. It is important to satisfy this need even in the moment in which financial transactions and payments are carried out. What does myPOS do for its customers and for those who make payments through the solutions put in place by myPOS to make them feel safe?
For myPOS, security is paramount.
All the data are located in TIER 4 data centers located in class A jurisdictions in Europe, all the necessary certifications are monitored and subjected to controls by external bodies, while the entire financial part is supervised by the competent bodies at regular intervals with audits that are take place several times a year.
Furthermore, through our web platform or app, we ensure our customers total and real-time control of transactions, costs and payments.
Our call centers are always available, 24/24, to dispel doubts, to give explanations and to provide information.
Finally, our presence in the area represents a further guarantee of responsibility towards all the merchants who choose to use our services every day.
We have a splendid Experience Store a stone’s throw from the Duomo of Milan with a trained and available team.
Over 15 distributors throughout the national territory and soon with the initiative myPOS Friends we will give the opportunity to small and medium-sized businesses to become our spokespersons in their communities, neighborhoods, small towns. The intent is to get closer and closer to our customers.
Why choose myPOS today?
Because it is a payment management proposal that frees merchants from banking logic and returns to give them full control of their collections, even made by card. Immediately credited and immediately available as if they were cash. And that doesn’t seem like a small thing to me! We have already said the rest. A rapidly growing European reality, an efficient and transparent multi-service platform, special attention to our customers.
What does myPOS do for existing customers?to acquire?
There are various initiatives that we offer to our existing customers. One of the most popular is certainly ours piano referral, which allows the merchant who brings a new customer to myPOS to be immediately credited with a 30 euro bonus.
What challenges for 2022? Which will it beIs it the next chapter in the myPOS story?
Expand our network of myPOS Resellers and Points of Sale.
Soon the launch of the myPOS Friends / Amici di myPOS initiative for small and medium retailers and the opening of a new Store in Rome.
In collaboration with myPOS Glass