With this new communication, we wish once again to update our users on the evolution of the situation, with a view to transparency, as a constant commitment to all the people who have made us grow and who have trusted our email services for over 25 years. years.
To date, all Libero Mail and Virgilio Mail mailboxes are accessible via webmail (or on the libero.it and virgilio.it portals). We are managing the progressive replenishment of the messages sent to our users in recent days, which will be delivered progressively depending on the behavior of the mail providers who have handled the traffic of the emails in recent days.
As for access via the Libero Mail App and Virgilio Mail App, this is now fully available for Android users, while it is not yet complete for iOS users, who can however alternatively access the email service via webmail, i.e. on the libero.it or virgilio.it websites.
With the opening of all webmails to our users, an important step has been taken in giving back access to messages and data. The return to full functioning of all functions is continuing in parallel, also considering the accumulated traffic load. Our priority from day one has been to protect the integrity of our users’ data.
We will continue to communicate through our touchpoints until the situation is resolved.
In the meantime, a toll-free number dedicated to questions from our users is available: 800 591 829.
For more information, it is helpful to refer to our help pages:
FAQ Libero Mail https://aiuto.libero.it/articolo/mail/disservizio-infrastruttura-libero/
FAQ Virgilio Mail https://aiuto.virgilio.it/articolo/mail/disservizio-infrastruttura-virgilio/
![Artificial intelligence, propeller, cardigan... La Quotidienne des Nums [02/02/2023]](https://www.arover.net/wp-content/uploads/2023/02/Artificial-intelligence-propeller-cardigan-La-Quotidienne-des-Nums-02022023-120x86.jpg)
